On the eve of my live Talk Show on TV3 on the whole question of – Dirty eateries and the rights of consumers, I revisit my continued appeal for this legislation!
CAN WE HAVE OUR FOOD HANDLERS ACT – AGAIN PLEADS MALAYSIA ASEAN APEC LEAD CONSUMERIST DR JACOB GEORGE!
I am done with asking what ever happened to that much hyped statutory provision that we all contributed to call the ‘Organ Transplant Act?’
I am advised it is gathering dust because some Taliban, religious morons and idiots didn’t have their way with it so it’s in the cold storage?
I would not even ask about the speed breakers on all public and heavy vehicles much lobbied for the safety of those using Malaysian roads with its super high casualty figures in the ASEAN neighborhood!
But let me address another matter that I have addressed from time immemorial the inexplicable reason why we still have food poisoning cases when those providing the service are considered super halal protocol followers?
I remember on February 5th 2010 I spoke and highlighted at length on the critical need of a well addressed and comprehensive Food Handlers Act for Malaysia!
I remember my discussions with both the Minister and the then director General of Health who were very supportive of my concerns!
Fast forward 23 June 2018 – mainstream newspapers then went at length on the same topic in a run up and justification of shutting the door on cooks in the Malaysian business kitchen!
As always these are two separate issues!
If you want to close the door go ahead, but, only after a white paper on the justification of such, a comprehensive discussion with stakeholders at the gaps, and the facts revolving why such a fast track knee jerk reaction without consultation and whose interest being served?
Most important – what will the economic costs be to businesses nationwide at all the tiers?
And the flashpoints in escalation of minefields in international diplomacy with our neighbors whose citizens are sent packing off without proper and adequate remuneration or heads up to respective governments therein?
So if you are going to minimize foreigners in our hospitality/service sector or 3D jobs, first have the common decency to start a conversation with the real stakeholders!
Not the “political high powered business mafia heads who have been operating from rag to riches using foreign workers funds from the onset to build their today’s brand names in the Malaysian space!
Let us initiate the protocols and the guidelines but shut up until the system is in place!
Now fast track to February 2020, back to my appeal for a Food Handlers Act!
Yes, I sound like John the Baptist – a voice crying in the wilderness urging, appealing and screaming for a comprehensive Food Handlers Act in Malaysia!
The reasons are aplenty from the ineffectiveness of the Food Act 1985 which is outdated, to the sorry, corrupt and ineffectiveness of our enforcement and total invasion of this sector by foreigners from Indonesia, Bangladesh, Pakistan, Myanmar, Thailand, Africa, Middle East and West Asian countries to our own Malaysians!
With the reemergence of many once eradicated diseases, we need to question and seek answers to the present problems brought about by apathy, incompetence, corruption and sheer lack of political and professional will!
So if my appeal for a Food Handlers Act is favorable –
What do they cover?
The Regulations applies to all types of food and drink and their ingredients.
But some businesses – generally manufacturers of products of animal origin, such as dairies or wholesale fish markets – follow their own product specific regulations.
These regulations are listed
Identifying and controlling food hazards
As the proprietor of a food business, you are expected to make sure food is supplied or sold in a hygienic way; to identify food safety hazards; know which steps in your activities are critical for food safety; ensure safety controls are in place, maintained and reviewed.
And their controls do not have to be complex.
There are systems that can be used by food businesses to ensure that hazards are identified and controls are in place.
For example – Hazard Analysis and Critical Control Points (HACCP) is one of a number of such systems.
The Regulations aim to set out basic hygiene principles, which are generally not new. But their emphasis is different from previous regulations.
They focus more strongly on how to identify and control food safety risks at each stage of the process of preparing and selling food.
Rather than simply following a list of rules, the Regulations let you assess the risk to food safety and then apply controls relevant to your own situation.
This will work provided you are accountable and ethical!
But the majority of ‘wolves in sheep’s clothing’ – business head are not in their pursuit because they favor maximizing profits!
But in all fairness – not all the requirements for the structure and equipment of food premises will apply to you.
Some are followed by the words where appropriate or where necessary!
For example, one provision states that, where appropriate floors must allow surface drainage.
But where you have a system to ensure water does not build up, so that there is no risk to food safety, actual floor drains may not be necessary.
So there is no absolute requirement to have them.
Basic requirements for food businesses
Food premises should be clean and maintained in good repair; be designed and constructed to permit good hygiene practices; have an adequate supply of potable (drinking) water;
have suitable controls in place to protect against pests; have adequate natural and/or artificial lighting; have sufficient natural and/or mechanical ventilation; provide clean lavatories which do not lead directly into food rooms; have adequate hand washing facilities; be provided with adequate drainage.
Let us not forget that rooms where food is prepared, treated or processed should generally have surface finishes which are easy to clean and, where necessary, disinfect.
This would, for instance, apply to wall, floor and equipment finishes.
The rooms should also have:
Adequate facilities for washing food and equipment;
Adequate facilities for the storage and removal of food waste.
Of course, many of the Regulations are basic minimum hygiene standards which apply to every food business.
But how they are applied still depends on the situation.
For example, every food premises must be kept clean.
But how they are cleaned, and how often, will be different for a manufacturer of ready-to-eat meals than for bakery selling bread or even fast food outlets!
Supplies of raw materials
Do not buy or supply any raw materials if you think that even after sorting or processing they could make food unfit for human consumption.
Any material which you suspect or know to be infected or contaminated with parasites or foreign substances to this extent should be rejected.
Quality of Water in food
There must be an adequate supply of potable (drinking) water, to be used whenever necessary to ensure food is not contaminated.
In the vast majority of cases, this is supplied via the public water supply.
And our public water system today is compromised!
And if there is any doubt about the quality of a water supply, you should seek advice from your local council Environmental Health Services.
Personal hygiene for food handlers
Now the meat of my argument!
Anyone who works in a food handling area must maintain a high degree of personal cleanliness.
And the way in which they work must also be clean and hygienic.
Food handlers must wear clean and, where appropriate, protective over-clothes. Anyone whose work involves handling food should/must:
Observe good personal hygiene;
Routinely wash their hands when handling food;
Never smoke in food handling areas; report any illness (like infected wounds, skin infections, and diarrhea or vomiting) to their manager or supervisor immediately.
If any employee reports that they are suffering from any such illness, the business may have to exclude them from food handling areas.
This is today questionable in Malaysian outlets!
Such action should be taken urgently.
If you have any doubt about the need to exclude, you should seek urgent medical advice!
Employers must not send them to work fully knowing that they are ill as many do today because those ‘wolves in sheep’s clothing’ types with their “political connections’ want the workers to work irrespective what?
Preventing food contamination
Here we have failed in super class!
All prepared food is openly displayed and from customers to insects and pests (Cats and rats included!)
Food handlers must protect food and ingredients against contamination which is likely to render them unfit for human consumption or a health hazard.
For example, uncooked poultry should not contaminate ready-to-eat foods, either through direct contact or through work surfaces or equipment.
How often have we seen them together!
Training and supervising food handlers
Our food handlers come from challenged societies in several ASEAN and South Indian continent – where several diseases continue to operate more so ones Malaysia had in the past eradicated but since the arrivals of workers and big profits for politicians, manpower agents, business operators cum agents in the greed for the foreign workers commissions this is been compromised!
So it is vital that food handlers must receive adequate supervision, instruction and/or training in food hygiene.
Each food business must decide what training or supervision their food handlers need by identifying the areas of their work most likely to affect food hygiene.
Many of the guidelines in this guidance apply equally to food businesses trading from temporary or occasional locations like those under the tree, stalls, by hawkers, entrenched sites, canteens and so forth.
But because not all of them will be practical, there are also some slightly different requirements.
However, wherever food is sold, two basic rules always apply:
There should be adequate facilities to prepare and serve food safely; and
Food handling procedures should avoid exposing food to risk of a contamination.
Even some fast food and high end outlets are guilty of this from consumer feedback and our observations.
I have repeatedly asked those operating under such licenses to read again the conditions of their franchise from the mother company in the United States, the UK, Europe, and Spain, Germany or the cold terrains of the North Pole!
Can our stakeholders bravely commit and say in February 2020 – No to any more food poisoning incidences or worst the continued increase of diseases we had at one time eradicated!