CONSUMERIST ASK MAS – IS THE PROMOTIONAL REAL OR MANIPULATED?

Consumer 1

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MAS 888

consumers 1

 

LONDON DEADLINE!
2 FEB 2017

Is MAS online ticketing site intentionally “blocking up” online bookings to divert customers to then call ticketing where the price of the same seats are “bumped up” higher?

This if true is bad and embarrassing MAS!

And I am addressing this from personal experience today!

I enclose your Press Release recently!

From the Media!

Malaysia Airlines is offering all-in return Economy Class fares from only RM2,299 this February on the airline’s double daily service to London. The promotion starts from today until Feb 7 and for immediate travel until Dec 20, 2017, it said in a statement. The all-in fare includes complimentary 30kg check-in baggage, inflight meals and is free of credit card charges. The national carrier offers passengers greater comfort on its flights, individual IFE screens, as well as comfortable Economy Class seat space. Malaysia Airlines flies double daily from Kuala Lumpur to London with arrivals to London-Heathrow early in the morning and evening. –Bernama

Malaysia 1

Consumer 3