Consumerist: ASTRO ‘Service’ Sucks Big Time In Malaysia!

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It is absolutely embarrassing and despicable, that you keep a consumer, waiting for over 45 minutes, forcing them to switch off their telephones.

It is despicable, that our laws are not strong enough, to protect Malaysian consumers from companies like yours, masquerading as service providers!

I called you, to report a service interruption on Saturday Jan 30, at between 9.45pm to 10.45pm and was forced to waiting listening to an horrible voice singing away for 50 minutes!

This is what you call Wecare?

Well Done Astro!

You make all Malaysians, really proud by this benchmark and standards!